Collections Agents – 86 hour Flexi – TFG Financial Services

Job Description

Collections Agents – 86 hour Flexi – TFG Financial Services – TFG Financial Services

South Africa-Western Cape-Cape Town – North

Part-time

Travel – No

Our Collections Call Centre is looking for a pool of assertive, energetic individuals interested in fulfilling the role of Collections Agents at our Head Office.

Your Key Performance outputs would include:

  • Telephonic liaison with customers regarding outstanding debt
  • Telephonically updating and capturing customer details
  • Negotiating with customers regarding payment arrangements
  • Achieving daily and monthly targets
  • Adhering to processes and procedures
  • Compliance with service levels in the department

The Ideal Candidate will need:

  • To be computer literate (MS Word and Excel)
  • Excellent Communication Skills
  • Be able to type 20 wpm
  • To be customer focused
  • Excellent listening skills
  • Currently unemployed and non-students
  • Able to work flexible hours between 08:00am – 21:00pm
  • Have a minimum of 6 months working experience
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